For ages 21+

ki kriya — Responsible Gaming

Gaming is enjoyable when it stays entertaining. ki kriya wants every member to play with awareness, keeping their own wellbeing and their family in mind.

For ages 21 and above only

Why Responsibility Matters

Online gaming is a source of entertainment for many — placing a bet on a cricket match, spending some time on a slot game, or enjoying a live casino session. But like any form of entertainment, it requires moderation. ki kriya believes every member understands their own situation best — so we provide tools and information, not pressure.

Our platform's terms and conditions clearly state that all betting and casino activities are for those aged 21 and above only. Age verification is not just a rule for us — it is a commitment to keeping the younger generation safe.

Problem gambling is not a character flaw. It is a behavioural pattern that can develop gradually, and it is possible to overcome it with timely awareness. The first step is being honest with yourself about how you play.

Remember — there is no guarantee of winning a bonus. Losing is a normal outcome in gaming. Never play with money meant for bills, your child's education, or loan repayments.

Tools to Keep Yourself in Control

Log in to ki kriya and go to account settings to set or change any of the limits below at any time. Our support team on live chat can also help.

Deposit Limit

Weekly / Monthly

Set a fixed daily, weekly, or monthly deposit limit so you do not go beyond your budget.

Loss Limit

Fixed Amount

Automatically stop gaming once you have lost a set amount — daily or weekly.

Session Time Limit

Hour by Hour

Decide in advance how many hours you will play in one go. The session will end automatically when the time is up.

Break Period

1–30 Days

If you want to take a short break, set a cooling-off period of 1 to 30 days.

Self-Exclusion

Long-Term

If you want to close your account for an extended period, choose the self-exclusion option — from 6 months up to permanently.

Reality Check

Regular Reminders

A message will appear on screen at set intervals to remind you how long you have been playing.

While self-exclusion is active, ki kriya will not send any promotional messages or bonus offers. We respect this decision fully.

Warning Signs of a Problem

It can sometimes take time to notice when a gaming habit is turning into a problem. If you observe any of the following in yourself or someone close to you, seek support right away.

Spending Beyond Budget

Using money set aside for bills, household expenses, or essential savings to play.

Chasing Losses

Repeatedly placing larger bets to try to recover money that has been lost.

Secrecy and Dishonesty

Hiding the amount you play or losses from family or friends.

Impact on Sleep and Work

Sleeping less because of gaming, losing focus at work, or neglecting work altogether.

Unable to Stop

Repeatedly feeling that you want to stop but cannot.

Debt and Financial Pressure

Taking on debt to play, or being anxious about not being able to repay it.

Where to Find Support

Asking for help is the first courageous step. You do not need to face this alone — ki kriya's support team, your family, and professional counsellors are here.

ki kriya Live Chat

Chat with us directly in Bengali or English, 7 days a week, 24 hours a day. Our team will provide immediate help for setting limits or activating self-exclusion.

Email Support

For written support, contact us by email. Team members will respond promptly in Bengali or English and maintain full confidentiality.

Family and Trusted People

Open up to a family member or a trusted friend about what you are going through. Support from those close to you can often make it easier to take the step toward professional help.

Professional Counselling Services

Mental health specialists, psychiatrists, and behavioural counsellors in Bangladesh can help with behavioural issues. Contact the psychology department of a local hospital or a private counselling centre.

ki kriya's Commitment

We want ki kriya to be known as a safe and honest platform. Towards that goal, we follow certain specific principles and expect the same honesty from our members.

Accounts for minors (under 21) are strictly prohibited, and age is verified when there is reason for suspicion.
No marketing messages are sent while self-exclusion is active.
If unusual patterns are noticed in account activity, the support team may reach out.
When a complaint about problem gaming is received, the support team acts promptly while maintaining confidentiality.
Detailed information about setting deposit and betting limits is available in our FAQ section.

Build Healthy Gaming Habits

Following a few simple rules keeps gaming as entertainment rather than letting it become a problem.

Set a budget before you play — only use money that, if lost, will have no impact on your daily life. Set a time limit in advance as well. Rather than deciding when to stop based on wins or losses, stop when the clock says so.

Remember, every game result is independent. Losing in a previous round does not increase your chances of winning in the next. Do not play out of emotion or anger.

Our privacy policy explains how your account information is kept secure. Any requests related to responsible gaming are covered by the same protection.

If a family member uses this site and you are concerned, let us know on live chat. We also speak with family members and can add extra protection to an account if needed.

Remember: Gaming is always for enjoyment — not as a source of income. There is no guarantee of winning. If you care for yourself and your family, play within your limits.

FAQs About Responsible Gaming

To participate in any betting or casino activity at ki kriya, you must be at least 21 years old. Your date of birth is required at registration, and age may be confirmed through a national ID card or other government document if needed. If there is reason to suspect a breach of the age limit, the account may be temporarily suspended.

Any balance in your account during a self-exclusion period remains protected. When the exclusion period ends and your account is reactivated, the balance will be intact. However, new bonus offers will not apply during the exclusion period. Contact us on live chat for more details.

Yes, the limit can be raised, but it does not take effect immediately. Lowering a limit takes effect right away, but raising it involves a short delay so you have time to make a considered decision. This delay is intentional — it is there for your protection.

If a family member believes their loved one is experiencing a gaming problem, they can contact ki kriya directly via live chat or email. Our team will review the matter confidentially and take appropriate steps. Third-party information is not shared beyond what the account holder has consented to, but necessary protective measures will be taken.

Yes. The same tools are available on ki kriya's Android and iOS apps. Deposit limits, loss limits, session time, and self-exclusion can all be managed from account settings. Any changes made after logging into the app take effect immediately across both the web and app platforms.

Ask yourself a few questions: Am I playing beyond my budget? Am I placing bigger bets to recover money I have lost? Am I hiding my gaming from family? Do I feel restless when I am not playing? If more than one answer is yes, it is time to seek help. Talk to ki kriya's live chat or a professional counsellor.